Additional Information

Additional Information
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Currency - All prices are in AUD

Currency - All prices are in AUD
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Saneens Online Store

Shipping & Returns

Returns Policy

You may return most new, unused items within 7 days of delivery for a full refund.  How ever In our Dresses category products we do not accept returns Only An exchange is possible if you recieve a faulty or a dress which does not fit you exact dress in other size will be shipped if you want to exchange the dress with another design then 25 percent cutting will be charged on your last purchase, The return shipping will be paid by the customer how ever in exchange the new item shipping will not be charged and will be paid by us.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations Like which have antique type looks specially coins new or old still we ship them worldwide and a customs delay may occur 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on The weight of the parcel our shipping is calculated automaically We offer lowest ever rates on our parcels you can use economy shipping which is also fast to save some extra cash 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next halg Kg .